Program Management

Program Management

by Ray Sylvain
We help our clients understand how program management is critical to program success, and how to infuse program and project management best practices into their organizations for long-term PM success. From planning to execution, SAI’s Program Management services gives your organization confidence that your PM programs and projects will be established with the assurance of success. The SAI team delivers on this assurance through decades of program and project management experience.

Steve Gould
Senior Enterprise Architect
Sylvain Analytics, Inc.
(703) 260-7090

Whatever Your Needs

SAI understands the complexities of program management because we’ve successfully managed dozens of programs and projects to successful completion. We utilize world-class PM principles, practices, methodologies, tools and techniques for:

  • Establishing a program office
  • Defining control processes
  • Communicating the characteristics of the program
  • Determining the project structure
  • Defining interrelationships between projects
  • Obtaining an efficient PM system
  • Establishing an early-warning system
  • Executing projects for delivery management

Given the magnitude of responsibilities placed upon the project management office (PMO), engaging a team with decades of proven, successful program and project management experience can make all the difference in creating a world-class PMO. Engaging Sylvain Analytics will ensure your PMO is set up using industry best practices, enabling your PMO to successfully maintain project management best practices, and program and project status and direction; provide training and assistance to project managers; organize and disseminate reports to management committees; verify project quality standards are met; and troubleshoot program issues.

Project execution requires a complex mix of resources and stakeholders, which inevitably introduces elements of risk. Improper risk management can lead to project failure. At SAI, we understand the importance of identifying potential risks, assessing each risk’s probability and impact, and developing proper mitigation strategies. We have the depth and breadth of experience to help your organization monitor and mitigate risks to give your projects the best chance to succeed.

Effective Portfolio Management allows your organization to evaluate the costs and benefits of pursuing various strategies to achieve strategic objectives. It involves prioritizing investments and related outcomes while also understanding the risks to following each path. But making the best decision is only the beginning and Transition Planning helps ensure successful implementation, including motivating your employees to embrace the change, while minimizing your risks. SAI has helped clients realize these benefits and will work with your organization to help you understand all aspects of your decision-making and transition processes.

Project success depends on delivering a quality product or service within the timeframe and budget agreed upon. Establishing quality management plans and metrics at the beginning of your project allows you to monitor them throughout project execution to correct problems and ineffective processes as they are identified. SAI’s history of providing quality deliverables begins with this concept, and we have the tools, templates and expertise to help your organization establish a project management foundation which puts quality first.

A concept of operations (CONOPS) is a document which communicates the vision, operational needs, roles, and high-level functional architecture of the proposed solution, allowing a common understanding of system characteristics by all stakeholders. It can also be an important tool to facilitate the exchange of ideas, challenges, and issues regarding system strategy, without addressing the technical solution. SAI can help you develop this important tool, which can effectively bridge the gap between your business and technical stakeholders, to ensure your organization is working in harmony toward a common goal.

System development and deployment often involves a myriad of hardware and software components, which must work in harmony to prevent system downtime. In the world of IT, fighting fires is more costly and risky than preventing fires from starting. SAI can provide your organization with the processes, techniques, and tools to ensure you can accurately track and predict the impacts of changes in your system environment, from system development to operations and maintenance to system retirement.

The most important thing to understand about project budget estimation is just that – it is an estimate. Although developing a realistic project budget is critical, incorporation of contingency into a project budget can prevent potentially harmful tradeoffs in schedule and/or scope and functionality. SAI provides clear methods to develop project contingency as well as ongoing contingency reserve analysis which provides senior stakeholders an unbiased understanding of project certainty and avoids unnecessary project management challenges.

Change is not always welcome to all stakeholders, and risk, such as competing priorities, is often magnified by reluctance to change. A robust communications plan engages stakeholders at all levels of the organization. A good communications plan includes a general description of your initiative, relevant history, and legislative or executive requirements. It describes the end-state, as well as expected benefits and impacts to the stakeholders affected by your initiative. At SAI, we understand the critical nature of communication planning and have the tools and processes ready to help you navigate these tricky waters to convert your programs and projects to successful results.

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